Two things that really caught my eye were J. Morita's Veraviewepocs and the GXCB-500 from Gendex. Talk about amazing! With the ability to see inside the patient's oral cavity as never before and see how much bone is available before traveling down the implant road ... wow. You can find more information about these amazing products by going to www.jmoritausa.com/veraviewepocs.asp and www.gxcb500.com for more information.
One of the common things I've heard from dentists around the country is the fear of the line being crossed from dental to medical with the introduction of cone beam technology. "If I find something wrong with the patient during a cone beam scan, am I liable?" Honestly, I think that's one of the biggest reasons why some dentists stay away from the cone beam technology.
One of the most informative and intriguing talks to me at the 1st International Congress on 3-D Dental Imaging in July in New York City was given by Art Curley, a practicing trial attorney in San Francisco. He is well versed in the dental field, having his college roommate study dentistry (including building a lab on their back deck) and being a part of many trials involving dentists. Following are some of the snippets of information I picked up during his lecture. Again, please verify the information with your local legal expert before employing it in your practice.
- In today's courts, claims are down but the verdicts from those claims are higher than ever.
- Today's courts are digital-based and expect the same from their lawyers and trial participants.
- Negligence is a violation of the standard of care in dentistry. Standard of care is not static and moves very fast with the advent of new technology and techniques.
- Insurance can't dictate the standard of care. You have to discuss everything with patients, even if you know their insurance will not cover it. Of course, let them know their insurance won't cover a procedure, but you have to discuss it with them and give them the option to refuse.
- In his opinion, it is almost malpractice to do implants in your practice without using today's available technology, including 3-D imaging. Failure to employ technology can expose dentists to lawsuits. It is, in Mr. Curley's opinion, the standard of care to recommend 3-D imaging for implants for every patient.
- On every health history form, you should be asking your patients, "Have you ever taken bisphosphonates?"
- Your office's health history form should be changed every year.
- Sending information to someone by fax is viewed in the same manner as sending something certified mail. A fax can't be refused by the recipient and, if they don't respond to you, it is viewed as silence by omission in court. You also don't have to worry about HIPAA with a fax. It is viewed as a phone call in court.
- You need to say in your practice that any computer simulated "after" shots are estimates of how someone will look, not a guarantee.
- If something is in writing in a patient's chart, the dentist will win in court. Keep good records in a patient's chart. IN the chart, make sure you notate "RBnA discussed" – risks, benefits, and alternatives discussed – after you talk to a patient about his or her options.
- "Informed refusal" is one of the new hot topics. It simply means that the patient must acknowledge in writing that he or she acknowledges the risk of refusing a procedure.
- Dentists and team members are not licensed to treat arterial problems or any other issues outside of the mouth, so you are also not licensed to diagnose problems outside of the mouth. You are responsible for the window of the mouth, not outside of that.
- Blood pressure and pulse should be taken on every patient before every procedure. Seeing possible risks of stroke or heart attack could save someone's life and protect you from unnecessary lawsuits.